Silverdale Transmission Reviews

5

Ellen said the business is local, and convenient. She mentioned the women at the front desk is extremely helpful.

5

Maria said the business was fast, quick and efficient.

5

Tim said this business' services were good.

4

Nick said his vehicle broke down after being at the business to have some things replaced on it and he was a little upset with them. He called, spoke with them and explained the situation. They told him they would tow it back to the facility, run a diagnostic and if there was anything that was missed, it would be fixed for free. He was pleased with how friendly they were over the phone about the issue. At the facility they checked everything again and discovered that there had been no negligence on their part. The job had been done properly during its first service. They sent him a copy of the diagnostic and called him later about it. They explained what it meant. He said he was happy and satisfied with their friendliness and professional customer service.

4

Ryan said they were very detailed but the diagnostic was a little expensive.

5

Spoke with Helen. She said they did a great job.

5

Dylan said this business has good customer service.

5

I'm not sure why this place doesn't have more excellent reviews! I had a great experience with Silverdale Transmissions. My car was towed to them by Silverdale Towing (which conveniently shares the office space with Silverdale Transmissions) and I was able to drop the car off in the evening after they were closed using their night drop. They worked hard to clean out the oil from a leak in the engine compartment to do their diagnostic over a couple days. The diagnostic was reasonably priced ($65) and I got a text with a link to the written inspection report (with pictures!). While I chose not to get my car repaired (the car was old and not worth putting more money into) I would have felt at ease getting the work done. Both Renee and Mike were courteous and helpful, and they were willing to work with me to provide various options as I tried to decide whether or not to move forward with repairs. I would definitely recommend this place to anyone in the area.

5

Jim said the business explained everything to him. They were nice and courteous.

5

Pat said the business is good. He said he is happy with the service they provided.

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