Silverdale Transmission Reviews

5

I give Silverdale transmissions a rate of 5 because they explain everything to you of what you need or don't need and they are polite and courtesy been going to them for years have very knowledgeable personnel working there.

Hello Edward. We are grateful for your 5 Star Review and for your kind words. We will see you next time.

- Silverdale Transmissions & Automotive
3

They did a thorough job, but I was not informed prior to the inspection that a $117 charge would be expect to be paid at the end of the examination. I think they should be a little more forthcoming about this charge before the exam is done.

Michael, thanks for taking the time to leave us a review. We are glad that we were able to take care of your automotive needs. As for the diagnostic charge, this is a standard charge for the state of the art equipment we have available to help save our customers time and money. Our policy is for Service Advisors to explain our diagnostic process, share the cost and get customer approval. Your review has provided me an opportunity to remind our staff of our procedures so we can continue providing honest and ethical service which we have been known for over 25 years. Take care and be safe!

- Silverdale Transmissions & Automotive
5

Quick service. Excellent work to fix auto transmission column shifter, making adjustments as necessary. Fair pricing. Friendly service. Should have gone there years ago instead of living with starting problems. I recommend this place.

Thanks Bobby for recommending our shop and trusting us with your automotive needs. Be safe!

- Silverdale Transmissions & Automotive
2

Got to go back for rework , not satisfied with there service right now.. I been going there a lot

Mr. Fajardo, we understand your frustration as we are experiencing the same in trying to get the part for your vehicle. The part was ordered several days ago but with the current state of affairs in our economy, receipt has been quite challenging as businesses are having to close their doors or overwhelmed with orders. I can assure you our Service Advisor is doing what he can to help you out as we pride ourselves in providing excellent customer service. Thank you for your patience.

- Silverdale Transmissions & Automotive
5

You guys are amazing! I appreciate you getting the truck in before we go on this trip!

No problem Kasey. We believe in safety first! Thanks for taking the time to leave us a review.

- Silverdale Transmissions & Automotive
0.5

My wife brought our car into to have it checked for our transmission. They told my wife it was going to be $7000+ just to take the transmission and the engine apart. None of that price is for parts. I called them twice and they had me on hold for more then 10 minutes the first time and they hung up and i called them again and was on hold for another 5 minutes and they hung up again. This place is very over priced and not very friendly would not recommend it

Mr. Berry, thank you for leaving this review. The cost to fix a transmission varies significantly by whether it is a simple leak from a cracked fluid line, replacing a bad solenoid, installing a brand-new replacement, or you opt for a more affordable transmission rebuild. We do apologize for the long hold time on 2/27/20 as we were shorthanded that day. This is not typical of the excellent customer service we strive to provide to our customers.

- Silverdale Transmissions & Automotive
5

Very professional, broke down all repairs required and finished the jobs quickly.

Thank you Anthony for taking the time to leave a review.

- Silverdale Transmissions & Automotive
5

Excellent customer service. Excellent people.

Thank you Jeff for your kind words. We look forward to seeing you again.

- Silverdale Transmissions & Automotive
5

Fast and courteous service.

We do our best to exceed customer expectations. Glad we were able to do that for you Jim. See you next time!

- Silverdale Transmissions & Automotive
5

Silverdale Transmission came thru for us. When our Jeep Engine Warning light came on, the Jeep dealership told us it would be a month before they could evaluate the problem and then schedule a repair. Silverdale Transmission took the car the same day and returned it fully repaired the next day. The cost was significantly less than the dealer would have charged. Guess where I’m taking my car next time I need service?

We are incredibly grateful that you took the time to leave us this note. Our company strives to provide excellent customer satisfaction and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

- Silverdale Transmissions & Automotive
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