"Outstanding service." I brought my vehicle in for (what I thought) was a transmission problem. Turns out it was not that at all. A little background might help. I am by no means a slouch when it comes to vehicle and mechanical things. I have an engineering degree, am a professional marine "wrench turner", and have worked in the past at an automobile repair shop. I've even rebuilt an automatic transmission in the past. Okay, I'm old. LOL! They performed a, I must say, very thorough diagnosis. Turns out it was not a transmission issue at all, but a "miss" on a cylinder. Duh moment for me. I opted to take their diagnosis and perform the repair myself. Their technician was spot on. I found the fault exactly where he said it would be, then rectified it myself. What was most impressive to me was that there was no blow-back about a " DIY" person coming into their shop. To clarify however, these folks are in business to make a profit, as they well should be. I have seen my share of DIY'ers crying the blues when they couldn't get led by the hand to repair their ill fated attempts at self repair. Anyone who has been in this kind of business has seen these well intentioned, but highly misguided attempts at saving a buck. Perhaps my case was unique, as I actually know what I am doing. I paid a fair price for the expertise and knowledge of their business, and would not hesitate to recommend them to anyone. Again, just a word to the DIY'ers, don't expect them to fix, or assist you, in solving your problems. That's not what they are in business for.